FDCPA: Basics of the Fair Debt Collection Practices Act
Instructor:
Daniel Clark
Product ID: 706417
- Duration: 60 Min
Why Should You Attend:
This webinar is designed for those who need a refresh of the practices associated with collection activity or for those new to the business of collections.
The civil and regulatory penalties, not to mention the reputation risk for our institutions if we fail to adhere to the law, are so great that this webinar will help prepare us to adhere to the law and still achieve our corporate goals.
Areas Covered in the Webinar:
- Covered Debt
- Collectors that are covered/not covered
- Communication rules
- Prohibited Practices
- False or misleading representations
- Unfair Practices
- Legal Actions by Debt Collectors
Learning objectives:
- Identify practices prohibited by law
- Gain an understanding of permitted collection practices
- Update knowledge of rules and regulations governing collection practices
- Share best practices already in place
- Provide insight to regulatory concerns
Who will benefit:
- Collectors
- Collection Staff
- Risk Managers
- Auditors
- Enterprise Risk Managers and Staff
- Quality control staff
- Compliance Officers and Staff
- Operations Leaders
- Operational Risk Leaders
- Business Executives
Daniel Clark
SVP General Auditor, Washington Trust Bank
Daniel Clark has over 25 years of experience in risk management and auditing. He has served in many senior auditing/risk roles culminating as chief auditor for midsize and large regional and global financial organizations. Mr. Clark has in-depth knowledge on how to integrate diverse processes into a seamless risk based audit approach that keeps audit on the cutting edge of development and value impact. His insights into the audit and risk world translate into meaningful guidance through a communication style that is fun, animated, and very participative. Mr. Clark has trained auditors and other business leaders for over five years
Refund Policy
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Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
