Course Description:

This presentation will identify best practices, compliance obligations and tips to help you be a more effective leader, even if you aren't in HR. If you happen to be in HR or have the responsibility for HR as one of your many roles, please attend this seminar. Our focus will be on practical information that will help you manage your HR risks and liabilities with confidence. We will not only cover basic HR compliance issues, but go in depth on best practices in interviewing and hiring, the subtle differences between FMLA and ADA, coaching versus counseling, progressive discipline, the Fair Labor Standards Act, halting FMLA abuse, dealing with conflict and bullying in the workplace, building your company into a culturally competent organization and so much more.



Who will Benefit:

This presentation is designed so that all levels of managerial staff can gain practical information, tips and tools that can be directly applied to your work the very next day.

  • Senior HR Professionals
  • HR Analysts
  • HR Managers & Directors
  • Business Owners
  • Managers & Supervisors
  • Employee Relations Professionals
  • Employee Assistance Professionals
  • Directors, Vice Presidents & Managers of Recruiting/Retention
  • Directors, Vice Presidents & Managers of Human Resources
  • Employment Managers/Specialists

Seminar Fee Includes:

AM-PM Tea/Coffee
Seminar Material
USB with seminar presentation
Hard copy of presentation
Attendance Certificate
$100 Gift Cert for next seminar


Topic Background:

Human resource compliance has become increasingly more complex in recent years. The purpose of this seminar is to provide information that will help managers in all areas identify potential HR 'hot buttons.' Every manager within an organization needs to have a basic understanding of HR laws and processes in order to deal with employee issues before they become overwhelming.





Course Outline:

Day 1 (8:30 AM – 4:30 PM) Day 2 (8:30 AM – 4:30 PM)
  • 8:30 – 9:00 AM: Registration
  • 9:00 AM: Session Start Time
  • 8:45 AM - 9:45 AM: Interviewing
    • The application
    • The job description
    • The Fair Credit Reporting Act
    • Laws to be aware of during the hiring process
    • What NOT to ask
    • What TO ask
    • Interview guidelines
  • 9:45 AM - 10:15 AM: The Ins and Outs of Hiring
    • Job offers
    • Background checks (with a discussion of the “Ban the Box” movement, I-9s, etc)
    • On-boarding
  • 10:15 AM - 10:30 AM : Break
  • 10:30 AM - 12:00 AM: FMLA
    • What is the Family and Medical Leave Act? Who oversees the act?
    • Eligibility
    • Reasons for FMLA
    • New definition of serious health condition
    • Use of Paid Time Off
    • What’s required?
    • When does FMLA begin
    • What types of FMLA are there?
    • Intermittent Leave
    • Benefits while on leave
    • Returning to work
    • Release to duty
    • Failure to return to work
    • Forms
  • 12:00 AM - 1:00 PM : Lunch
  • 1:00 PM - 2:30 PM: ADA
    • What is the Americans with Disabilities Act? Who oversees the Act?
    • What employers are covered?
    • Employee eligibility
    • Definition of ‘disability’
    • Definition of reasonable accommodation
    • Length of leave (as a reasonable accommodation)
    • ‘Light Duty’ as a reasonable accommodation
    • The interactive process
    • Forms
  • 2:30 PM - 2:45 PM : Break
  • 2:45 PM - 4:00 PM: Halting FMLA Abuse
    • Signs and symptoms of FMLA abuse
    • What employers can and cannot do under the law
    • What you can do to prevent abuse before it begins
    • What to do if you suspect abuse
  • 4:00 PM - 4:30 PM: Interactive session/small group work
  • 8:30 AM - 9:30 AM: Fair Labor Standards Act-Classify your positions correctly
    • Exempt versus non-exempt
    • Executive Exemption
    • Administrative Exemption
    • Professional Exemption
    • Other exemptions
    • A short discussion of child labor laws
  • 9:30 AM - 10:30 AM: Constructive Feedback and Performance Appraisals
    • Why feedback is not the same as a performance appraisal
    • Coaching vs. Counseling-All employee/supervisor discussions are not created equal. Learn how you can enhance your coaching feedback
    • Constructive feedback-Ensure that your feedback and suggestions are heard
    • Goals of the performance appraisal process-Why do we do them, anyway?
    • The performance appraisal process-What should happen in a formal performance appraisal?
    • Setting goals in individual performance appraisals
    • Conducting the formal performance interview
  • 10:30 AM - 10:45 AM: Break
  • 10:45 AM - 11:15 AM: Dealing with Conflict
    • What is conflict?
    • Methods of dealing with conflict
    • Do’s and Don’ts
    • The conflict resolution process
  • 11:15 AM - 12:00 AM: Bullying in the Workplace
    • How is bullying different from harassment?
    • What does bullying look/feel like?
    • Steps an employee can take if they feel they are being bullied
  • 12:00 AM - 1:00 PM: Lunch
  • 1:00 PM - 2:00 PM: Building a Culturally Competent Organization
    • Demographics typically included in diversity efforts
    • Corporate Culture and Values
    • Typical diversity efforts used in organizations
    • Why expanding diversity to more than just a few demographic factors and efforts can enhance your organization
    • The real goal of diversity
    • The concept of ‘cultural competence’
    • Is your organization culturally dysfunctional, functional or competent?
    • Steps to becoming competent:
      • Goal
      • Assessments
      • Collaboration
      • Evaluation
      • Education
      • Development of strategic goals
      • Development of policies
  • 2:00 PM - 2:30 PM: The Disciplinary Process
    • The ‘At-Will’ statute
    • Why do progressive discipline at all?
    • Policy statement
    • Outside solutions to issues
    • The disciplinary form
  • 2:30 PM -3:30 PM: Termination and Resignation
    • Resignation:
      • The importance of the letter
    • Termination not related to misconduct
    • Termination related to misconduct
    • Why it benefits a company to handle terminations well
    • Reference requests
  • 3:30 PM - 4:00 PM: Interactive session/small group work
  • 4:00 PM - 4:15 PM: Wrap up: You are the Key to Attracting and Retaining Good Employees




Meet Your Instructor

Vicki Amsinger
Principal, Vela HR Consulting

Vicki Amsinger is a HR Consultant based in the Greater St. Louis area who has over 20 years of experience in employee communications, recruitment, training, performance management, policy development, employee relations and human resource information systems.

She holds a Master’s degree in Human Resource Development from Webster University as well as a Bachelor’s degree in Psychology from Missouri S and T.

Vicki holds a Senior Professional in Human Resource Management (SPHR) certification and has served on the Board of Directors for the Lewis and Clark Chapter of SHRM and as the Membership Chair and the Technical Chair on the Board of Directors for the Missouri State Council of SHRM.

In addition, she is a contributing writer to the St. Louis Post Dispatch’s “The Workplace” column.





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