International Credit and Debt Collection Challenges

Why Should You Attend:

Every exporter needs to go beyond the usual credit risk management controls to insure that they know their overseas customer. The most frustrating aspect for many exporters in doing business overseas is not only when their customer doesn't pay, but that they don't understand what kind of collection and legal remedies may or may not be available to them.

This webinar is indispensable for every company that is doing business with customers overseas on a credit basis. Since from time to time you may have a customer who cannot or will not pay you, you need to understand the international credit risk and debt collection safety net that will help you to collect your money. This session will discuss the credit risk management controls you need to have in place prior to doing business with a customer overseas and what collection and legal recourse you can take when a customer defaults on payment.

Areas Covered in the Seminar:

• Review of the international credit risk management goals and requirements.
  • The Credit Application.
  • Credit information resources.
• The International Collection Associations.
• Finding, evaluating and using overseas collection agency.
• Case Studies.

Who will Benefit:

• Credit Managers
• Collection Managers
• Accounting Managers
• Controllers
• Chief Financial Officers
• International Sales Managers
• And anyone who has a direct or indirect responsibility for maintaining their company's cash flow and minimizing the risk of selling on credit.

Instructor Profile:

Steven Gan, was the founder and president of Advance & Associates Co., Ltd. in Tokyo from 1992 - 2004. Advance & Associates was the first debt collection company to create and implement the before and after sales total credit risk management product line system in Japan. Over the years, the company evolved into a full line credit risk management provider. Through numerous articles, publications, presentations, and television appearances, Mr. Gan greatly deepened the understanding of the importance of sound credit risk management throughout Japan and was known as the Credit Risk Management Evangelist. Mr. Gan also wrote the book titled, "The Blue Eyed Debt Collector, His Struggle" (Japanese only) published by the number two publisher in Japan, Shogakkan, which sold over 20,000 copies.

In 2005 Mr. Gan established Stellar Risk Management Services, Inc., a credit risk management consultancy. Stellar Risk Management supports businesses in a wide range of industries to increase cash flow and minimize the risk of selling on credit. Mr. Gan is a regular presenter at many industry and professional associations, and continues to be a featured contributor to several publications. Mr. Gan graduated from the University of Illinois with a BS in Electrical Engineering and graduated from the Thunderbird - Garvin Graduate School with a Masters of International Management. He attended night school at DePaul University to study accounting and passed the CPA exam in 1986. Mr. Gan is also a Certified Credit Executive through the National Association of Credit Management.

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