You Have Determined the Interviewee is Lying, Now What?

Why Should You Attend:

An interview objective should be to attain the truth from an interviewee. This training module will explore the methods to determine if an interviewee is truthful or deceptive as well as detail the methods an interviewer can employ to legally and ethically draw out the truth from a deceptive interviewee.

By attending this webinar, participants will learn the different methods employed by an interviewer including word choices, proxemics, body language, and appropriate follow-up direct questions to draw out the truth from an interviewee. They will learn how to break down barriers and overcome the objections of reluctant, uncooperative, or hostile interviewees.

Further, this webinar will guide attendees in steering the interviewee towards honest communication. While even the best interviewers may not be able to achieve the objective of receiving the truth from some interviewees, this course will help attendees learn a secondary interview objective of boxing-in the interviewee with his or her responses by asking appropriate direct questions.

Areas Covered in the Webinar:

• How to detect deceptive and truthful responses.
• Interviewer word choices to draw out the truth.
• Interviewer body language to assist in truth telling.
• Appropriate follow-up direct questions that are designed to elicit either a truthful response or an easily detected direct lie.
• How to use effective transition statements informing the interviewee that his or her responses are not believable and that truthful responses are the best course to take.
• How to deal with reluctant, uncooperative, and hostile interviewees.
• When attaining the truth fails, how to box-in the non-truthful interviewee with his or her responses that can be used to the interviewer’s advantage.

Who Will Benefit:

• Human Resource Personnel
• Individuals Conducting Investigations
• Fraud Examiners
• Internal Investigators
• Attorneys
• External Auditors
• Internal Auditors
• Compliance and Ethics managers
• Security Personnel
• Loss Prevention Personnel

Instructor Profile:

John E. Grimes III has over 45 years of progressive law enforcement, criminal investigation, fraud examination, loss prevention, leadership, and teaching experience. He began his career with the Baltimore City Police Department where he became a detective in the Criminal Investigation Division (CID). He left Baltimore and became a special agent with the newly created Amtrak Police Department Fraud and Organized Crime Unit. He was then promoted to captain of the CID. In 1993, Mr. Grimes joined the Amtrak Office of Inspector General/Office of Investigations. He was appointed chief inspector in 1999 and retired from service in 2011. Since his retirement his efforts have focused on education, training, and mentoring. He is an adjunct instructor at Stevenson University teaching graduate level courses in forensic interviewing and fraud examination. He is an advisory committee member for the Center for Forensic Excellence at Stevenson University. He is also on the Stevenson University Forensic Advisory Board.

In addition, Mr. Grimes is the proprietor of Fraud and Loss Prevention Solutions. He developed and taught an introductory loss prevention course for Blue Ridge CC in NC. Additionally, he has been a speaker, presenter, and trainer at many ACFE events, as well as government, private, and professional organizations.

Mr. Grimes is the immediate past president of the Maryland Chapter-ACFE. During his term as president, the Maryland Chapter was the honored recipient of the 2015 ACFE Chapter of the Year Award. He has been a Certified Fraud Examiner since 1997. He is also recognized as a Certified Forensic Interviewer by the Center for Interview Standards and Assessments, Ltd. Mr. Grimes is a member of the Reid Institute and the Loss Prevention Foundation. He was a former staff officer with the United States Coast Guard Auxiliary where he was recognized as an instructor specialist and a marine safety and environmental protection specialist.

Topic Background:

When conducting interviews, interviewers should ask appropriate open-ended questions that call for a narrative response. When the interviewee is responding, the interviewer should be listening to verbal and paralinguistic, as well as observing non-verbal indicators of truth or deception. An interviewer will then need to ask clarifying open ended questions to explore not fully explained parts of the responses, inconsistencies in the narrative response, as well as inconsistencies with known facts. The interviewer should be listening and looking for further indications of truth or deception in the responses to clarifying questions. Guilty persons are not the only interviewees who lie. For a variety of reasons that will be explored, many people will lie when interviewed. An interviewer needs to know how to handle the lies and deception, and draw out the truth in a legally and ethically accepted method.

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