Key Coaching Skills for Managers & HR Professionals

Why Should You Attend:

If you want to be a great manager or HR professional, it’s important that employees don’t just see you as a boss. If your employees perceive you solely as a “boss” – and not as a coach, that can set the stage for an adversarial ‘us versus them’ dynamic in the relationship. Such a dynamic doesn’t lead to the most productive or effective work environment, and it can keep individual employees – and teams – from reaching their full potential.

While it may be true that you are the “boss,” or otherwise have formal authority in your particular situation, it’s a fact that you’ll be more effective if employees also see you as a leader. And, for that to happen, they need to see you as a coach – not just any coach, but their coach. You need them to see you as someone who is committed to helping them grow and develop while also looking out for the best interests of the overall team and the organization.

And, of course, the only way your team members will see you as a coach is if you act like one. Fortunately, the skills necessarily to coach effectively aren’t hard to master, once you know what they are. Attend this webinar to get practical, concrete strategies you can apply to developing an appropriate coach-employee relationship with those you are tasked with leading.

Learning Objectives:

• Identifying key differences between the ‘boss’ mindset and that of a coach
• Do’s and don’ts of coaching-focused communication and workplace relationship building
• Boss-like behaviors (to avoid!) that create barriers to coaching effectiveness
• Step-by-step: How to provide performance feedback like a boss - and a coach!
• Demonstrating commitment to helping employees grow and develop to achieve their potential
• Growing as an effective leader through developing coaching skills

Who Will Benefit:

• HR professionals (all levels)
• Managers
• Team leaders
• Business leaders
• Business owners
• Talent management professionals
• Learning & development professionals
• Organizational Effectiveness (OD) professionals
• Organizational Excellence and Development (OED) professionals
• Executives

Mary Gormandy White
Director, MTI Business Solutions

Mary Gormandy White, M.A., SHRM-SCP, SPHR is managing director of MTI Business Solutions a leading Gulf Coast corporate training/talent development firm working with clients throughout the U.S. as an Everything DiSC and Five Behaviors of a Cohesive Team Authorized Partner. She specializes in training, assessment and consulting services focused on building better workplaces through developing skills related to HR, management, leadership, workplace relationships, communication, team building customer service and more.

Mary holds graduate and undergraduate degrees in Communication and her certifications include Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP) and Everything DiSC Certified Trainer/Accredited Workplace Facilitator. Mary’s professional background includes extensive experience in management, HR, instructional design and more. She is a frequent keynote speaker at conferences and association meetings nationwide.

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