Managing Higher Risk Business Customers - Risk Based Approach to KYC and KYCC

Why Should You Attend:

Financial institutions and others in the payments ecosystem must comply with regulations related to due diligence of business customers, as well as ongoing monitoring of their portfolios. A strong KYC program also includes an assessment of business customer risk. How can financial institutions and processors effectively determine what the risks are and how to manage them? This session will provide guidance on assessing business customer risk both at on boarding and ongoing, as well as best practices for taking a risk-based approach to Know Your Customer (KYC) and Know Your Customer's Customers (KYCC).

Learning Objectives:

• Learn about some tactics fraudsters are using to hide who they are and what they really do
• Discover the value of Business Customer Intelligence – fully understanding your business customers
• Learn about the synergies with transaction monitoring
• Examine some case studies where illegal or prohibited businesses have been found in financial institution's portfolios
• Learn about regulations related to managing some specific higher risk customers such as third party payment processors/third party senders

Areas Covered in the Webinar:

• The value of developing a risk-based approach for AML
• Best practices for KYC (Know Your Customer) and transaction monitoring
• What de-risking is and how to avoid it
• Fraud examples
• Synthetic Identities
• Business Customer Intelligence
• Synergies with transaction monitoring
• Misclassified businesses
• Reputation monitoring
• Negative news findings
• Regulations related to managing third party payment processors/third party senders
• Best practices
• Benefits

Who Will Benefit:

• Risk and Compliance staff & 0fficers at banks, payment processors, and alternative payment providers
• Product Managers at banks, payment processors and alternative payment providers
• Financial intelligence unit staff
• Relationship Managers at financial institutions who deal with higher-risk customers
• BSA/AML Officers
• Compliance Officers
• Risk Managers
• Financial Crimes Officers
• Alternative Payment Providers

Jane Hennessy
International Banking and Payments Consultant, Oak Financial, Traxpay, Independent Consultant

Jane Hennessy is Head of External Alliances, G2 Web Services. G2 Web Services is a technology and services company that helps banks, processors and their partners ensure safer and more profitable commerce. Clients representing over half of merchant outlets globally use our solutions to identify bad actors and keep them out of the payments system.

Jane worked at Wells Fargo for 22 years where she was an Executive Vice President, International Group, until 2012. Ms. Hennessy was the head of strategy and information management, marketing, cross-sell, and International Personal Banking. She also managed product management/ product development, alliances, and three significant bank mergers for the International Group. Prior to joining the International Group, she was a group personnel manager in Wholesale Banking. She is a member of the Board of Directors of Oak Financial Software Corp. which is a start-up focused on financial services for the Latino segment.

She has an M.S. in psychology and a B.S. in mathematics from Michigan State University, and an M.B.A. from Santa Clara University in California. She is the past Chair of the Global Payments Forum, and Founding Co-Chair of the International Payments Framework LLC.

She has spoken extensively at conferences and seminars on wide variety of banking and technology topics, ranging as examples, from “Changes in Payment Trends – A Regional Perspective” in Beijing to “Driving Trusted Federation” in London. She also conducts training on business etiquette, communication skills and time management.

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