Course Description:
Companies continually struggle with quality issues throughout their Supply Chain. Unfortunately, these issues are usually addressed on a reactive basis, using short term solutions, and lacking in data-based techniques to fully analyze and resolve the issue. A great many techniques, tools, and processes have been utilized across industries to take a more systematic and comprehensive approach to resolve these issues, but the core need is to pursue Operational Excellence. Operational Excellence is much bigger than solving quality issues. Operational Excellence is a complete approach to changing the mindset, focus, and efforts of the company to drive goals to a more data-based philosophy and culture. Appendix A provides an overview of the structure of Operational Excellence.
This course provides an Overview of the structure with more in-depth analysis of the Methods & Philosophy, Culture, and Tools that are necessary for the start of Operational Excellence. Operational Excellence is so much more than just these tools and techniques. It is complete change in approach to Quality Management Systems that results in long term goal delivery. This seminar introduces the concept and approach to organization influencers. The next step is to bring the course into the organize to train the specific needs, establish teams, and begin to utilize in the day-to-day operation of the organization.
Learning Objectives:
- Learn about the framework for beginning the journey to Operational Excellence.
- Learn how to create a Quality Management System and the processes involved.
- Learn about the metrics that can be utilized for understanding processes and their capabilities.
- Learn the basics of the Tools and Methods that are essential for working toward Operational Excellence.
- Learn, through examples, how to utilize and apply the tools, techniques, and data-based approach to problem identification and resolution.
- Learn what needs to be done next to be able to achieve Operational Excellence.
Seminar Fee Includes:
Course Benefits:
- Realistic and comprehensive understanding of Operational Excellence and the associated pillars that support it.
- An introductory analysis of the Methods & Philosophies, Culture, and Tools necessary to understand to begin to implement an Operational Excellence organization.
- An approach of how to create a Quality Management System.
- Introduction to the metrics and tools that are essential to understanding your process and its capabilities.
- An understanding that this is the start of the process and what is required to proceed forward steadily to a quality organization.
Areas Covered:
- An understanding of Operational Excellence and its meaning
- The Goals of an Operational Excellence approach and how it directly relates to the goals of the business
- How to affect the Culture of the organization to achieve Operational Excellence including Management Commitment, Customer Focus, Continuous Improvement, Lean Six Sigma, and Decisions by Data
- Overview of the Methods & Philosophy that are essential in Operational Excellence including DMAIC, Kaizen, Value Stream Mapping, Total Predictive Maintenance, and Reduce Waste & Variation
- The Tools that are employed in Operational Excellence including Process Mapping, Brainstorming, Eight Wastes, Pareto Charts & Histograms, SPC Control Charts, DOE, and FEMA
Who will Benefit:
Operational Excellence requires a champion in the organization. This course is targeted to the individual(s) who have the interest in the topic and the ability/influence to bring it into the organization for utilization. For these senior leaders, the opportunity is to understand the concepts, how they relate to organizational goals, and to support the philosophical and cultural change that is required. With this knowledge, they can bring the training and effort into their organization to begin the business and cultural transition. This will be the start of their leadership role in Organizational Excellence as they will likely be the ones identifying and steering the teams that result from this effort. These trained champions will have the basic skills to provide the rest of the organization with the background knowledge as to the change in how they will be working, why it is important, what they can be doing, and the benefits for the company and them.
Course Outline:
| Day 1 (8:30 AM – 4:30 PM) | Day 2 (8:30 AM – 12:30 PM) | ||
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Meet Your Instructor:
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Richard "Max" Maksimoski Principal at Maximum C/Q LLC Formerly the Vice-President and Head of R&D/Quality for Elmer’s Products, Inc., Richard “Max” Maksimoski has over 30 years of R&D and Supply Chain experience at a broad range of CPG companies and industries:
Max formed Maximum C/Q, LLC in July 2009 as a compliance, quality, and new business development consulting firm to help clients develop their growth strategy, manage project execution, source their production needs, and enable complete confidence in the compliance and quality needs to launch products. Max has extensive training in Operational Excellence and has been a Lean Six Sigma Green Belt. He has utilized the Operational Excellence tools and methods in a broad range of project applications. |
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