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Home › Online Training ›  Documentation and Policy Management

Documentation and Policy Management Training - Live Webinars, Recordings & CDs

Learn the standards for documentation and management, maintain consistency with common law, regulatory requirements, ethical and current best practice requirements. On this page, browse a broad range of courses specially designed for you.
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Recorded/CD
4-Hr Virtual Training: How to Respond to an FDA Investigation

4-Hr Virtual Training: How to Respond to an FDA Investigation

  • Speaker: Joy McElroy
  • Product ID: 704549
  • Duration: 4 hrs
This FDA investigation training program will deconstruct best practices for handling unannounced FDA visits, responding to a 483 or a warning letter, and the effect of an FDA investigation. The program will also discuss basic concepts that should be employed by everyone regulated by the FDA and define processes for preparing for FDA audits.
CD/Recorded
$449
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Recorded/CD
Establishing a Service Level Agreement (SLA) Process

Establishing a Service Level Agreement (SLA) Process

  • Speaker: Chris Doxey
  • Product ID: 702511
  • Duration: 60 Min
An SLA - which can be a legally binding formal or informal contract between two parties, must comply with operating norms, which describe how the process is governed, managed, and controlled. In this webinar we will provide you with critical information on SLA process.
CD/Recorded
$199
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Recorded/CD
Refresher for Bankers: Accounting Crash Course - All You Need to Know

Refresher for Bankers: Accounting Crash Course - All You Need to Know

  • Speaker: David L Osburn
  • Product ID: 704608
  • Duration: 60 Min
This training program will provide the banker with an effective overview of the basics/refresher of accounting. With the tools reviewed in this webinar, the often complex world of accounting will be presented in a straight-forward and useful manner. This is a must for all bankers looking to improve their knowledge of the vital discipline of accounting.
CD/Recorded
$249
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Recorded/CD
Marketing the Banker in Today's Competitive Environment - 4Ps of Marketing, Industry Life Cycle & Market Structure

Marketing the Banker in Today's Competitive Environment - 4Ps of Marketing, Industry Life Cycle & Market Structure

  • Speaker: David L Osburn
  • Product ID: 704750
  • Duration: 60 Min
This practical training program will help understand how to better market the bank, a bank department, and yourself in this very competitive world. The webinar will review the marketing concept and its practical application in marketing bank products and services. The webinar will also cover the target market, the 4Ps of marketing, the industry life cycle, and market structure. Additionally, the webinar will illustrate the various marketing concepts through case studies.
CD/Recorded
$0
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Recorded/CD
How to Conduct an Internal Harassment and Bullying Investigation to Determine Facts and Minimize Liability

How to Conduct an Internal Harassment and Bullying Investigation to Determine Facts and Minimize Liability

  • Speaker: Dr. Susan Strauss
  • Product ID: 704415
  • Duration: 120 Min
This webinar undertakes to explain the process of internal harassment and bullying investigation. Participants will learn how to handle harassment complaints and conduct the investigation to determine facts and minimize liability by analysing evidences, drawing conclusions, writing the formal report outlining the investigation and taking corrective actions where necessary.
CD/Recorded
$229
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Recorded/CD
Mexico Procedures and Documentation

Mexico Procedures and Documentation

  • Speaker: Jan Seal
  • Product ID: 704260
  • Duration: 90 Min
This export requirement training will explain the current procedures and documentation requirements for U.S. exports to Mexico and for imports into Mexico, how to avoid delays, cross-border trucking, mandatory labeling requirements, Mexico's Harmonized Tariff Schedule, and recordkeeping requirements.
CD/Recorded
$229
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Recorded/CD
The AbC's and Xyz's of Correcting IRS Forms

The AbC's and Xyz's of Correcting IRS Forms

  • Speaker: Vicki M. Lambert
  • Product ID: 704064
  • Duration: 90 Min
This training program will discuss how to correct Form 941 when an error has been discovered after it has been filed. It will examine when to use Form W-2c to correct the employee’s year-end information after the Form W-2 has been given to the employee as well as before and after the form has been filed with the Social Security Administration. The course will also review how to file an amended return for Form 940.
CD/Recorded
$0
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Recorded/CD
Best Practices to Prevent Fraud: Understanding the Trends, Threats and Strategies

Best Practices to Prevent Fraud: Understanding the Trends, Threats and Strategies

  • Speaker: Jim George
  • Product ID: 704782
  • Duration: 60 Min

Fraudsters are always looking for new opportunities and new weaknesses. The availability of customer data on the black-market gives them just the tools they need. A bank has responsibilities to its shareholders and customers to protect them from these ever-changing threats.

This webinar will furnish attendees with a complete understanding of the changes in the fraud arena and the strategies needed to combat fraud.
CD/Recorded
$179
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Recorded/CD
Generational Divide: What's Behind Generational Differences in the Workplace?

Generational Divide: What's Behind Generational Differences in the Workplace?

  • Speaker: Mary Gormandy White
  • Product ID: 704362
  • Duration: 60 Min
In this training program, participants will learn how and why the generations differ in terms of how they approach work - focused on understanding the unique perspectives, contributions and value of each generation. Supervisors will also learn practical best practice tips and suggestions they can apply to effectively manage employees outside their own generation - both older and younger.
CD/Recorded
$199
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Recorded/CD
Where FDA Is Heading in Regulating Laboratory-Developed Tests

Where FDA Is Heading in Regulating Laboratory-Developed Tests

  • Speaker: Dennis Weissman
  • Product ID: 705335
  • Duration: 60 Min
The webinar will cover the federal regulatory approach to regulating laboratory-developed tests including the role of CLIA, the rationale for and opposition to direct FDA oversight, the goal of possible federal legislation and the prospects for future action by the FDA and/or Congress.
CD/Recorded
$219
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Recorded/CD
Essentials of OFCCP Compliance: Requirement, Enforcement and Fulfilment of Affirmative Action

Essentials of OFCCP Compliance: Requirement, Enforcement and Fulfilment of Affirmative Action

  • Speaker: Janette Levey Frisch
  • Product ID: 705199
  • Duration: 90 Min
If you are a federal contractor, having a firm grasp on the essentials of affirmative action and OFCCP compliance is a must, whether you are new to the federal contracting world or a seasoned contractor. This webinar training program will offer attendees an understanding of affirmative action laws and regulations enforced by the OFCCP. It will also discuss Affirmative Action Plans for women and minorities, and for disabled and veteran workers.
CD/Recorded
$249
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Recorded/CD
Practicing Laboratory Safety in the Workplace

Practicing Laboratory Safety in the Workplace

  • Speaker: Joy McElroy
  • Product ID: 704255
  • Duration: 90 Min
In this training program, attendees will gain an understanding of general laboratory safety and common lab operation procedures. The course will also instruct on what PPE to provide such as safety goggles, aprons, gloves, eyewash stations, fire extinguishers, first aid kits, etc.
CD/Recorded
$179
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Recorded/CD
OTC Drug Regulations

OTC Drug Regulations

  • Speaker: Loren Gelber
  • Product ID: 705446
  • Duration: 60 Min
This webinar will provide attendees with the knowledge and skills needed to develop and produce an OTC drug product for marketing and sale in the U.S.
CD/Recorded
$279
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Recorded/CD
Form 941 for 2019: All You Need to Know

Form 941 for 2019: All You Need to Know

  • Speaker: Vicki M. Lambert
  • Product ID: 703804
  • Duration: 90 Min
This webinar will review the IRS Form 941 and its accompanying Form Schedule B for 2019. It will discuss what is new for the form in 2019 and will detail the requirements for completing each form. The webinar instructor will specify filing requirements and offer tips on reconciling and balancing the two forms. The webinar also covers the forms used to amend or correct the returns.
CD/Recorded
$299
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Recorded/CD
Appraisal Function: What Many Banks Get Wrong

Appraisal Function: What Many Banks Get Wrong

  • Speaker: Heidi Lee
  • Product ID: 705168
  • Duration: 90 Min
This training program will focus on the most important elements of the appraisal regulations that foster safety and improves financial institutions’ regulatory compliance. It will also discuss best practices for integration of the Interagency Appraisal and Evaluation Guidelines into an institution’s appraisal policy and practices, and outline the importance of a risk-based decision process within the appraisal function that is uninfluenced by other departments.
CD/Recorded
$249
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Recorded/CD
Fair Debt Collection Practices Act - FDCPA, FCRA, Easily-Broken HIPAA, Civil Liability, Bad Check Laws, Promissory Notes, Mini-Miranda Warning

Fair Debt Collection Practices Act - FDCPA, FCRA, Easily-Broken HIPAA, Civil Liability, Bad Check Laws, Promissory Notes, Mini-Miranda Warning

  • Speaker: David Sanders
  • Product ID: 704686
  • Duration: 90 Min
In this fast-paced and informative training program, attendees will learn exactly what violates the Fair Debt Collection Practices Act (FDCPA) and other laws that lead to costly fines and judgments. The program will also overview consumer vs. commercial bankruptcy and the differences between Chapter 7, 11 and 13.
CD/Recorded
$249
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Recorded/CD
Learn or Refresh Your HTS Classification & NAFTA Skills

Learn or Refresh Your HTS Classification & NAFTA Skills

  • Speaker: Jo-Anne Daniels
  • Product ID: 700694
  • Duration: 60 Min
Classification understanding is the foundation of an Import Management System.
CD/Recorded
$199
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Recorded/CD
Import-Export 101 for Business Professionals

Import-Export 101 for Business Professionals

  • Speaker: Douglas Cohen
  • Product ID: 704776
  • Duration: 60 Min
This webinar will prepare business professionals to deal with issues such as how to find buyers, customers, or suppliers, import-export documentation, transport cost and duties, international trade regulations, and how to get paid.
CD/Recorded
$199
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Recorded/CD
Female to Female Hostility @Workplace: All you need to Know

Female to Female Hostility @Workplace: All you need to Know

  • Speaker: Dr. Susan Strauss
  • Product ID: 704544
  • Duration: 60 Min
This training program will discuss whether women are more hostile among each other in the workplace. It will discuss sexism and stereotypes in our perceptions of women and men’s bullying, the nexus of bullying and harassment, and the impact of bullying on witnesses.
CD/Recorded
$249
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Recorded/CD
Implementing Financial Dashboards: Moving Beyond Metrics

Implementing Financial Dashboards: Moving Beyond Metrics

  • Speaker: Chris Doxey
  • Product ID: 704501
  • Duration: 60 Min
This training program will explore how the initiatives that have the most value and result in true continuous improvement efforts are often the ones that are developed by a specific operational area such as accounts payable. If a metrics program is developed by the business owner of an operation, the results will be well defined and will represent the process components very well and will help to drive results. With a real time dashboard, actions can be immediately taken based on the results.
CD/Recorded
$249
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