Instructor:
Angeline Benjamin
Product ID: 701561
Why Should You Attend:
An effective specification not only define the product and process being purchased by the customer, but also serves as an extension of the purchasing contract. Specifications are customer’s greatest tool for ensuring products received meet the quality and safety standards expected. Effective specifications must be complete and accurate. All requirements must be contained within the specification.
Shipping, receiving, expectations, pre-requisite quality programs, packaging guidelines and any other requirements should be detailed in the specification. Accuracy is the second attribute critical to a product specification. The supplier must have processes, programs and materials capable of meeting the specification and end the product must meet the ultimate customers' demands.
This webinar will also outline the organizational commitment required to develop and maintain effective specifications.
At the end of this session, the speaker will handle your specific questions and address any challenges you have/had in developing an effective product specification for food safety and customer satisfaction.
Areas Covered in this Webinar:
Who Will Benefit:
Angeline Benjamin, is the president of B&B Food Safety Solutions, a food safety consulting firm. She has been in the quality assurance and food safety businesses for over 30 years. Angeline began her quality assurance career at Hunt-Wesson Foods. She then worked for Denny’s and Carnation.
She spent over 18 years with Taco Bell, part of Yum! Brands, the largest restaurant Company in the world. While there, she developed and implemented food safety training and certification for restaurant management; served on the regulatory committee that promoted food safety; developed and managed the food safety and quality restaurant audit system; led and managed the Taco Bell Crisis Management Program; acted as the food safety officer for Taco Bell division in which she provided food safety expertise and regulatory requirements for Taco Bell operations and the Restaurant Support Center.
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