Yes, It's Possible! Tools for Concurrently Enhancing Compliance, Knowledge Transfer and Process Efficiency

Why Should You Attend:

You have procedures that describe what people do and how they do it in order to maintain control over that process. But what ties all those documents together? Do you find it challenging to describe a process or system without referring to various sections of multiple documents? Are you relying on extensive training in order to ensure people understand a process, their role, what resources they should use and what’s expected of them? How often do individual procedures get revised that adversely impact other parts of a process, and at what cost? And how do you accomplish all of this with limited resources and competing priorities?

Typical process maps can be helpful at communicating information around process steps, but often miss the opportunity to describe role-based expectations, specific inputs/outputs, and other key elements to ensure thorough and consistent knowledge that enables people to execute flawlessly across the organization. Trying to locate all the relevant information can be like trying to navigate a spider web. And if everything is there, many don’t come already equipped with the magnifying glass that’s needed just to read what’s printed on the page.

This webinar will give you ideas for visually appealing tools that can improve the consistency and depth of process knowledge across your organization, helping increase the efficiency and effectiveness of both your process and your people. We’ll help you develop a plan to get started, then give you the tools you need to sustain your new approach.

Areas Covered in the Webinar:

• Risks associated with lack of consistent, thorough process knowledge
• Pros and Cons of various approaches to process mapping
• Examples of various templates
• A roadmap for constructing the tools
• Ways to effectively engage subject matter experts in the development process
• Additional uses: Inspection Readiness and Management, Conducting Investigations, Process Efficiency and Optimization activities
• Ways to include these tools in your change management/change control systems
• Overcoming challenges due to limited resources

Who Will Benefit:

• Quality Assurance professionals – associates/specialists, managers, directors
• Process Improvement and Continuous Improvement managers
• Training professionals in regulated industries – trainers, associates/specialists, managers
• Clinical Development professionals – managers, supervisors, trainers
• Healthcare/medical professionals – managers, supervisors, trainers
• Production/Manufacturing managers, supervisors, trainers
• Laboratory managers, supervisors and trainers
• Safety/EHS training managers, associates/specialists and trainers

From the following industries:

• Pharma, medical device, biologics, diagnostics, food, dietary supplements, healthcare/medical. Research, clinical and commercial scope.

Free Materials:

• Collection of templates in various formats, ready for you to begin using right away

Mike Kent
Principal Consultant, Kent Quality Performance Group

As an independent consultant, Mike Kent helps solve performance challenges around both systems and people, enabling organizations to gain an edge along their research, development and commercial paths. He has over 28 years of quality and technical expertise in regulated environments across the pharmaceutical, medical device, biologics and diagnostic industries. Mike helps create and sustain a robust quality culture focused on good decision-making and engagement. A drug development chemist turned quality systems professional, he enjoys optimizing the interface between people and their work environments. Mike lives in Littleton, Colorado, with his son, and is a professional voice actor as the other half of his business, Kent Quality Performance Group. He spends his free time hiking, cycling, running and creating music and photographic art.

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