Precision Tools for Error Reduction: Strategies and Implementation Techniques
Instructor:
Ginette M Collazo
Product ID: 704364
- Duration: 90 Min
Why Should You Attend:
Human error is known to be the primary cause of quality and production losses in many industries. Although human error is unlikely to ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment, many variables that affect human behavior CAN be managed, reducing the likelihood of these occurrences. When working with these challenges, it is imperative to understand human behavior and the psychology of error and understand exactly where the system's weaknesses are so that they can be improved and fixed. This course offers practical approaches and tools to address human performance issues in GMP-related environments by using a particular methodology to correct, prevent, and avoid re occurrence of these matters.
Learning Objectives:
- Understand human error: factors and causes.
- Understand the importance: regulatory and business.
- Define the process to manage human error deviations.
- Learn about human error measurement.
- Learn about tools for measurement.
- Establish Key Performance Indicators.
- Define and measure human error rate, cognitive load, and CAPA effectiveness.
- Identify what I can do to support human reliability.
Areas Covered in the Webinar:
- Background on human error phenomena and measurement.
- Importance of human error prevention/reduction.
- Quantitative and qualitative information gathering.
- Why do we need tools for human error reduction programs?
- Training as a tool and human error.
- Facts about human error and training.
- Human error as the root cause: what to do and how to measure it.
- Tools
- Prediction
- Root cause analysis
- Cognitive load assessment
- Systems available
- Human error rate
- Floor checklist
- Interview questions
- Human error rates and other metrics
- Trending and tracking
- CAPA effectiveness
- Metrics and human error
- KPIs
- Human error rate
- 1st time pass rate
- Overall equipment effectiveness (OEE)
- Trending /tracking
Who Will Benefit:
- Training managers and coordinators
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
- Executive management
Ginette M Collazo
Organizational Psychologist, Ginette M Collazo Inc
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with over 20 years of experience specializing in Engineering Psychology and Human Reliability.
She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a training and consulting firm, and she has positioned herself as one of the few Human Error Reduction Experts worldwide.
HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. As a GMP expert, she has also been a Keynote Speaker at significant events worldwide.
Ginette Collazo, Ph. D., is the author of several books, “Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.”
In 2023, Human Error Solutions was named as a top ten industrial service provider by Manufacturing Outlook magazine and featured in ABC, Fox, NBC, and CBS news.
She hosts The Power of Why Podcast—a show about human behavior in the workplace and critical thinking.
More Training By Experts
- Human Error Reduction in GMP Manufacturing
- How to Write Error Free and FDA Compliant Procedures
- Human Error and Cognitive Load: How to Reduce Memory and Attention Failures
- Human Error Investigations, Root Cause Determination and CAPA Effectiveness
- Creating and Maintaining an Effective and Efficient Technical Training Programs
Refund Policy
Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
