Investigating a Complaint in the Workplace
Instructor:
ArLyne Diamond
Product ID: 706317
Training Level: Basic to Intermediate
- Duration: 90 Min
Why Should You Attend:
Complaints of sexual misconduct, harassment, bullying and abuse abound in today's workplace. Conducting workplace investigations is one of the most challenging management and HR duties, but also one of the most important. There is an ethical, moral and legal duty to investigate thoroughly, to recognize due process - and to recognize and over-come the natural biases we as investigators bring to the situation.
In this course you will first be given examples of sexual harassment and the outcomes based on how the complaint was handled. This will be followed by a brief summary of the laws pertaining to harassment and discrimination. Finally, we will focus on how to conduct an investigation in the workplace, keeping it neutral, comprehensive and fair.
You will learn when, how, and what to investigate. How to be empathic without agreeing, and how to deal with the alleged violator as fairly as possible. Proper techniques, decision-making and report writing will also be discussed.
Areas Covered in the Webinar:
- Who should conduct the investigation - and who should not and why?
- How to start the process - being kind, empathic, but not agreeing to anyone
- The importance of due process and not promising the wrong kind of confidentiality
- Possible questions to ask
- Your own biases - such as believing the first person and conformation bias
- Effective policy and procedures
- Interviewing witnesses, conducting evidence
- Types of sanctions based on allegations
- When for example to use mediation - when to call the police
- Report writing
Who Will Benefit:
- Anyone being asked to conduct an investigation
- HR Professionals
- In-house counsel
- Managers and Executives
- Small Business Owners
Free Materials:
- Reference documents
- Rule documents or guidance
- Checklist
- SOP template
- Easy fill in forms
- Articles
ArLyne Diamond
Founder and President, Diamond Associates
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development and O-D consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology - and some economics and law as well.) This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.
As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond's clients range from boards of directors and upper management to support staff in many industries, both public and private. This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire.) She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.
She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects, as well as board of directors development, committee and team training.
Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.
Dr. Diamond taught a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/ Negotiation, Marketing and Leadership and others. She also taught a series of Psychology courses to graduate and undergraduate students.
More Training By Experts
- Preventing Sexual and Other Harassment/Discrimination Claims
- Creating Rewards and Recognitions that Get You What You Want to Achieve
- Preventing Harassment, Abusive Behavior, Bullying and Discrimination in the workplace (for staff)
- Getting the Job You Want and Deserve
- Managing Difficult People and Dealing with Conflict
Refund Policy
Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
