Taking Your Code of Conduct Digital: Here is How to Do it Right?

Andrea Falcione is a Principal of, and Head of Advisory Services at, Rethink Compliance LLC (Rethink). She has over 20 years of legal and compliance experience in a number of different capacities. Most recently, Andrea served as Managing Director and Compliance & Ethics Solutions leader at PricewaterhouseCoopers LLP (PwC). She has provided governance, risk and compliance consulting services to leading organizations since 2004.

Andrea services clients on a cross-sector basis, regularly assisting in the design, development, implementation and assessment of corporate compliance and ethics programs, including: Codes of Conduct; training and awareness; program and corporate governance; policies and procedures; risk culture initiatives; risk assessments; conflicts of interest, gifts and entertainment disclosure and approval processes; investigation protocols; and reporting best practices.

Prior to joining Rethink, Andrea spent over five years at PwC, where she led the firm’s Compliance & Ethics consulting practice. Before that, she devoted nine years to a leading provider of ethics and compliance products, services and solutions, where she last served as Chief Ethics Officer and Senior Vice President – Client Services. Andrea also practiced law for nine years at Fleet Bank (now Bank of America) and Day, Berry & Howard LLP (now DayPitney LLP), where she was joint author of the firm’s Diversity Policy and Report. While at the bank, she supported the Capital Markets business, and she was a member of the Law Department's Risk Management Committee.

Meghan is an attorney and compliance professional with almost fifteen years of experience, both running compliance programs in-house and advising clients as a consultant in a professional services group. For Rethink Compliance, she specializes in creating modern, plain-language Codes that reflect a company's unique brand, culture, messaging and risks.

Prior to joining Rethink Compliance, Meghan worked as Senior Director of Advisory Services at SAI Global, where she served as the compliance expert and provided leadership on cross-functional client teams that included sales executives, client managers, writers, editors and technical staff. In this role, she regularly consulted with General Counsels, Chief Compliance Officers and senior legal staff, proposing and recommending appropriate internal risk mitigation tools based on client or prospect goals and needs.

Before working for SAI Global, Meghan managed the ethics and compliance program for Blue Cross Blue Shield of Massachusetts. There, she deployed comprehensive policies, programs and training across the company, consistent with all applicable laws, regulatory guidelines and organizational values. She also managed all policy development initiatives, including an annual update of associate conduct policies, as well as the development of a revised Code of Ethics. In this role, Meghan participated in compliance investigations and response to compliance inquiries, prepared Board reports summarizing the status of the compliance and ethics program and managed the conflicts of interest disclosure and resolution process.