Instructor:
Catherine Mattice Zundel
Product ID: 704971
Why Should You Attend:
Engaged employees work hard, but they are also satisfied with their jobs and experience high levels of morale, commitment, motivation, and loyalty. In turn, your organization experiences high levels of retention, productivity, innovation, attendance, customer satisfaction, and a good reputation. It’s safe to say that organizations who focus on engagement are probably outperforming competitors who don’t.
So how do you know if your employees are engaged, and what is your role in it? This webinar will address this question along with several others concerning employee engagement survey and planning, best practices for the same and more.
Learning Objectives:
Understand how to build engagement by:
Areas Covered in the Webinar:
Who Will Benefit:
Catherine M. Mattice, MA, SPHR, is president of consulting and training firm, Civility Partners, LLC, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and MSNBC.com.
Ms. Mattice is past-president of the American Society of Training & Development (ASTD), San Diego Chapter, and an adjunct at National University and Southwestern College. In his book foreword, Ken Blanchard called her book on bullying at work, “the most comprehensive and valuable handbook on the topic.” It is available in all major online bookstores.
Topic Background:
Employee engagement is about building an environment where employees are fully absorbed by their work, enthusiastic about achieving their goals, and consistently take action to further the organization. A fully engaged employee is willing to go the extra mile because she cares about the organization’s well-being.
So if you have employees who work hard or put in long hours, can you say they are engaged? Not necessarily. Plenty of people hate their jobs but work long hours because they think they have to in order to receive a paycheck. If people don’t like their jobs they are peddling the wheels to get by, but they aren’t taking your organization to the next level.
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