Seeking Civility? Understanding and Eradicating Workplace Bullying

Why Should You Attend:

Workplace bullying is systematic psychological abuse that degrades and humiliates, and causes anxiety, depression, burnout, and lower levels of job satisfaction in targets and bystanders. Behaviors include frequent yelling, manipulation of work, nasty emails, social isolation, and a host of others. If allowed to flourish, bullying causes increased turnover, communication breakdown, reduced quality in work and poor customer service. In the end, bullying creates an unsafe and unhealthy work environment that can cost an organization millions if not addressed.

This webinar will analyze these issues and provide best practices for corrective and preventive actions to ensure regulatory compliance and a positive organizational culture.

Learning Objectives:

• Definition of workplace bullying and examples
• Damage caused to targets, bystanders, and the organization
• Making a business case for addressing bullying to organizational leaders
• Corrective action items to end bullying
• Preventative action items and sustainable culture change
• Regulatory updates and information about where bullying has already been made illegal

Areas Covered in the Webinar:

• Definition of workplace bullying
• Examples of bullying behavior
• Social system of workplace bullying
• Damage caused to targets and the organization
• Making a business case to the c-suite for ending bullying
• Implementing a corporate policy that gets buy-in from employees
• Leaning on your core values to put a stop to bullying behavior
• Empowering employees, supervisors and managers to stop bullying
• Creating a strategic plan around ending bullying
• Conducting effective employee and manager training that will provide the right skills
• Regulatory updates on workplace bullying

Who Will Benefit:

• HR professionals
• Business consultants
• EAPs (Employee Assistance Programs)
• Labor relations
• Unions
• Leaders, directors, managers and supervisors
• Business owners

Catherine M Mattice
President, Civility Partners LLC

Catherine M. Mattice, MA, SPHR, is president of consulting and training firm, Civility Partners, LLC, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. She has published in a variety of trade magazines and has appeared several times on national affiliates of FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, and MSNBC.com.

Ms. Mattice is past-president of the American Society of Training & Development (ASTD), San Diego Chapter, and an adjunct at National University and Southwestern College. In his book foreword, Ken Blanchard called her book on bullying at work, “the most comprehensive and valuable handbook on the topic.” It is available in all major online bookstores.

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