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Managing Workplace Stress - Best Practices
- By: Staff Editor
- Date: July 07, 2009
The National Institute for Occupational Safety and Health (NIOSH), part of the U.S. Department of Health and Human Services, states that workplace stress/job stress, now more than ever, poses a threat to the health of workers and the health of organizations. NIOSH defines job stress as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. Stress also occurs when the situation has high demands and the worker has little or no control over it. Job stress can lead to poor health and injury.
Work Related Stress
Categories | Influencing Factors |
The common causes of work place stress are: |
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Top four professions which cause more stress. |
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Older employees are affected more than their younger counterparts. Stress at workplace could be due to: |
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Warning signs of excessive stress at work
When people feel overwhelmed, they lose confidence and become irritable or withdrawn, making them less productive and effective and their work less rewarding. If the warning signs of work stress go unattended, they can lead to bigger problems. Beyond interfering with job performance and satisfaction, chronic or intense stress can also lead to physical and emotional health problems.
Signs and symptoms of excessive job and workplace stress
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Manage job stress
There are a variety of steps to reduce overall stress levels and the stress one finds on the job and in the workplace. These include:
1. Reducing job stress by taking care of yourself: Start by paying attention to your physical and emotional health. When your own needs are taken care of, you’re stronger and more resilient to stress. |
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2. Reducing job stress by prioritizing and organizing: |
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3.Task management tips for reducing job stress: |
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4. Reducing workplace stress by improving emotional intelligence: Emotional intelligence is the ability to manage and use your emotions in positive and constructive ways. It is about communicating with others in ways that draw people to you, overcome differences, repair wounded feelings, and defuse tension and stress. Emotional intelligence in the workplace has four major components: Self-awareness, Self-management, Social awareness and Relationship management. | The skill set that enables you to acquire these capabilities can be learned but requires the development of emotional and nonverbal ways of communicating that include:
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5. Eliminate self-defeating behaviors: If you can turn around self-defeating habits, you’ll find employer-imposed stress easier to handle. |
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6. Cultivate allies at work: | Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level. Just remember to reciprocate and help them when they are in need. |
7. Talk it out: | Sometimes the best stress-reducer is simply sharing your stress with someone close to you. The act of talking it out and getting support and empathy from someone else is often an excellent way of blowing off steam and reducing stress. Have a support system of trusted people. |
8. Modify your job situation: | If you really like your employer, but the job has become too stressful (or too boring), ask about tailoring your job to your skills. And if you got promoted into a more stressful position that you just are not able to handle, ask about a lateral transfer or even a transfer back to your old job (if that is what you want). |
What managers or employers can do to reduce stress at work?
It is in a manager's best interest to keep stress levels in the workplace to a minimum. Managers must act as positive role models, especially in times of high stress. There are also organizational changes that managers and employers can make to reduce workplace stress, as the following Table reveals:
Improve communication |
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Consult your employees |
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Offer rewards and incentives |
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Cultivate a friendly social climate |
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Sources:
1. http://www.quintcareers.com/managing_job_stress.html
2. http://www.stressfocus.com/stress_focus_article/managing-workplace-stress.htm
3. http://www.helpguide.org/mental/work_stress_management.htm
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