Documentation and Discipline: Solutions to Successful Outcomes

Why Should You Attend:

Supervisors often find it difficult and unpleasant to address performance and behavior problems, however it is crucial to their success as well as their employees' success to address these issues. They also have a tendency to do little or nothing when there is a risk of angering employees or when they are unsure of their legal rights to discipline and discharge employees.

This webinar will cover discipline policies, standards of conduct, and the process of counseling and progressive discipline, up to and including terminations. It will also cover the objectives of discipline, the reasons for substandard performance, investigating circumstances and documenting discipline, the difference between counseling and coaching, and determining when termination is recommended. This course will include setting performance improvement plans and monitoring progress. It also will cover legal aspects of discipline and discharge.

This presentation will empower supervisors and other professionals to do this task with ease and see positive results based on good communication, leveling with employees and caring about the success of their staff.

Areas Covered in the Seminar:

• Understanding the benefits of an effective counseling and discipline policy.
• Learning to legally document substandard performance and inappropriate behavior.
• Learning to communicate standards of conduct and relay consequences of not following them.
• Tracking performance and documenting results in a constructive and clear manner.
• Ways to talk about low performance or inappropriate behavior constructively?
• Agreeing on remedies and writing performance improvement plans with employees.
• Reaching win-win solutions to performance issues.

Who Will Benefit:

• All supervisors and management responsible for performance management
• Human Resource Professionals
• Employee Relations Specialists
• Trainers
• Consultants
• Affirmative Action Officers
• Division Heads

Instructor Profile:

Marna Hayden, is founder and president of Hayden Resources Inc. She has 30+ years in the field of human resource management and is certified as a senior professional in human resources (SPHR). Hayden Resources Inc. provides management and human resources consulting and outsourcing services to small businesses and nonprofits, and specialized services and training to larger organizations. Hayden has held senior offices in the banking, retail, and service industries and is an adjunct faculty member for DeSales University.

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