Banking, Financial Services Regulatory Compliance Training - Live Webinars, Recordings & CDs

This training program will discuss the current lay of the land with CFPB expectations on complaint management systems. It will instruct attendees on how to establish a complaint management system or enhance current practices. The course will also teach front line managers how to recognize and track a complaint and demonstrate how to categorize complaints into meaningful data for further analysis. Finally, it will discuss methods to remediate issues and reduce overall number of complaints.

This training program will present in-depth coverage of specific formulas and functions, as well as provide attendees with the perspective they need to understand the scope and depth of these critical Excel features. All examples will be presented within the context of Excel worksheets.

This two-part five-hour certificate program focuses on internal controls leading practices and standards for the Procure to Pay (P2P) process. Attendees will learn about internal controls best practices by focusing on the Internal Controls Questionnaires (ICQ) for each component of the P2P process. Participants in this program will obtain a certificate in Procure to Pay (P2P) Standards of Internal Controls from the American Purchasing Society (APS).

This training program will discuss the difference between analytics and metrics, how analytics can be used to significantly help the business, case studies to demonstrate real life projects, how to develop an analytics model, and more.

This training program will help attendees understand the deficiencies with the traditional annual budget. Attendees will also learn how to apply unit-level consumption rates with forecasts to project operational expenses and how to include strategic projects and risk mitigation projects in expense projections.

This training program will help attendees discover the importance of segmenting accounts based on size and payment behavior and then using the right collection technique with the right customers. The course will also offer an understanding of the best practices that should be deployed around each of these collection techniques.

This webinar will discuss the Regulation V – Fair Credit Reporting Act(FCRA) in details and explain attendees what types of marketing are allowed, requirements of affiliate marketing, and disclosures required with regard to consumer credit report. Speaker will discuss about consumer credit report alerts and identity theft protections, as well as what an institution must do with these alerts.

This training program will provide an overview of the three main occupational fraud categories, including corruption, asset misappropriation and financial reporting. Attendees will learn how to minimize the impact of the fraud scheme by detecting red flags for fraud early.

This session will offer insights on developing risk models for AML/BSA monitoring programs. Participants will gain keen understanding on the necessary and effective use of risk models.

This webinar will cover the changes to the Uniform Commercial Code (UCC), what you need to know about UCC and their upcoming amendments. You will learn how to document, close and record secured transactions that are covered by Revised Article 9 of the Uniform Commercial Code.

This training program will enumerate the types of frauds that occur in the revenue cycle and cash receipts function. It will also highlight red flags or warning signs to look out for that may indicate someone is committing fraud. Further, attendees will learn to perform a cost benefit analysis to determine whether it makes business sense to correct a control deficiency.

This webinar training will examine the guiding principles of loss prevention. It will provide an overview of industry findings regarding losses (known as shrink). The training will also identify the most common loss and fraud hazards of retail entities.

This training program will analyze how ratio analysis applies to particular industries and will detail how a company’s current operations can be improved. The course will also deconstruct financial statements to understand key drivers to organic and inorganic growth.

This training program will detail the development and use of credit ratings for credit risk assessment; development of financial statement regression techniques as embodied in the Altman Z score for credit risk assessment; differences in quantitative tools for differing loan type; importance of data quality for quantitative tools, and more.

This purchasing and accounts payable training will focus on why you should do recovery and contract compliance audits as well as some specialized audits as they can significantly enhance your bottom line. They can also help you learn how to improve and enhance controls to reduce future risks and exposure.

This purchasing and accounts payable training will focus on why you need a comprehensive program to address critical issues associated with vendor management. It will identify critical vendor management issues, provide a comprehensive step by step approach to vendor management and identify best and appropriate practices for managing all aspects of your vendor relationships.

This training program will guide attendees in viewing enterprise and corporate performance management (EPM/CPM) as the seamless integration of managerial methods rather than as a process. The course will also offer insight into identifying and differentiating strategic KPIs in a balanced scorecard and operational performance indicators (PIs) in dashboards.

The processing of an employee’s paycheck from gross to net must be done in a strict yet varying regulatory environment. This webinar focuses on the account standard best practices for the payroll process with valuable information that will help your company avoid compliance issues and potential fines.

In this training program, attendees will learn how to work with each other in a shifting environment in order to reduce compliance and oversight burdens. For a bank, the regulatory burden placed on operations is normally substantial but when cannabis related accounts are included the burden can be crushing. This course will discuss the ways in which business and oversight may support each other and provide for a profitable and compliant relationship with customers.

In this training program, participants will learn the different methods employed by an interviewer including word choices, proxemics, body language, and appropriate follow-up direct questions to draw out the truth from an interviewee.